I got screwed on Ebay... help

[DL 44 Blaster]

<div class='quotetop'>QUOTE(Jedirick @ Nov 23 2006, 03:54 AM) [snapback]1364135[/snapback]</div>

I decided from the get go I was looking for two things the item or the money. The rest is a dog and pony show.



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Couldn't have said it better myself Rick.....ebay in a nutshell

 

[lwaves]

I have only had one problem with Ebay when a DVD never arrived. The seller gave good communication and refunded promptly when it got to the 'lost' stage. I was content with that. As I never recieved the item I couldn't leave positive feedback but because of the way it was handled i left neutral and explained why.

I have never sold anything on there.

To me some of the responsible points are:
1. The seller should be selling the actual item shown/described. If it is one of several that this should be clearly stated that it is.
2. The seller should make sure the item is properly packaged to arrive at it's destination in good condition (i.e. posters etc should be sent rolled in tubes not folded into an envelope).
3. The seller needs to have proof that the item was sent. You are relying on someone else to deliver it, they can make mistakes etc. Ideally a signature should be required on the other end so at least you know that the item arrived.
4. The seller should NOT have to leave feedback once payment is made. The deal isn't over until the item has arrived correctly.
5. The buyer should leave feedback once the item has arrived in the correct condition. If it doesn't contact the seller first. Then Ebay etc. Allow for the fact that everyone has different schedules or even time-zones. Not everyone can access a computer everyday because real life gets in the way. Having said that if you are selling you should make sure you have the time to answer questions and follow-up after the initial sale.
6. If you are buying always check the feedback. A couple of bad marks can mean nothing, but if they have a bad rep then it's your own fault if you end up getting stung.
7. If you don't have the money ready to pay then don't bid. Excuses like 'I've just got to get the money together' are not acceptable.

Ultimately there will always be scammers and people wanting something for nothing. It's an unfortunate risk of trading.


John

 

[Chris Martin]

As I never recieved the item I couldn't leave positive feedback but because of the way it was handled i left neutral and explained why.
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Now, unless there were other reasons, I'd disagree with that because the seller can only control the things he has control over. If he did as much as he humanly could to rectify things, why should he get a mark down for someone else's fault? You seem to agree with this when you state ... "3. The seller needs to have proof that the item was sent. You are relying on someone else to deliver it, they can make mistakes etc." I'd feel hard done by as I suspect you would if you got a neutral because of the mail.

4. The seller should NOT have to leave feedback once payment is made. The deal isn't over until the item has arrived correctly.
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From the buyers's point of view, why should they leave feedback first? I agree that the seller doesn't necessarily have to leave feedback as soon as payment is made but having the buyer leave feedback first is DEFINITELY NOT part of the transaction. The transaction is the exchange of money for goods. The buyer is the more vulnerable of the two parties as far as exploitation is concerned, hence the prominent reminder to Caveat Emptor (Buyer Beware) throughout eBay. It's very easy to defraud someone out of their money by promising the moon but a seller has virtually no risk because the money comes in first and the seller can cover themselves easily by making sure the parcel is tracked.

Finally, feedback is not an obligation for either party. If it comes, great but if not, I don't let it keep me awake. The most important thing is that the goods turn up in the condition they're expected in.