darthjones
Sr Member
So anyway - JUST got this email from Denuo and what deja vu. Obviously if they spent enough money and made it stateside, they could do these Kylo costumes, duh. Rumor is that Disney flips the bill on Anovos orders but....just rumor.
And I'm so not interested in anything other than a completed costume that does not look like an ice cream shop employee.
"Hello,
Thanks for reaching out! The Kylo Ren Ensemble was scheduled for manufacturing last year, but we ran into many errors which has delayed the manufacturing. The current status of this item is that it has been put on hold and we do not have a timeline as to when production will resume. If you would prefer not to continue waiting, we would be happy to issue a swap or a site credit. Just let us know your preference and provide your order number.
Thanks and MTFBWY!
Denuo Novo Customer Service"
And I'm so not interested in anything other than a completed costume that does not look like an ice cream shop employee.
"Hello,
Thanks for reaching out! The Kylo Ren Ensemble was scheduled for manufacturing last year, but we ran into many errors which has delayed the manufacturing. The current status of this item is that it has been put on hold and we do not have a timeline as to when production will resume. If you would prefer not to continue waiting, we would be happy to issue a swap or a site credit. Just let us know your preference and provide your order number.
Thanks and MTFBWY!
Denuo Novo Customer Service"
